Live Help 08081890776
Opening hours 08:00 - 16:00
Live Help 08081890776
Opening hours 09:00 - 17:00

Privacy Policy Your privacy is important to us

Privacy notice This statement explains how we collect, use, transfer and store your personal data. We would encourage you to read this information.

Our priority at Silvercrest is keeping your data secure and treating it with respect. We aim to handle your data fairly and lawfully at all times. We're also committed to being transparent about what we do. This statement explains how we collect, use, transfer and store your personal data. We know that there is a lot of information here, but it's important that you understand your rights as a customer.

How can you contact us?

We can be contacted at: The Energy Centre, 2 - 4 Howard Chase, Basildon, Essex, SS14 3BE. Silvercrest’s Data Protection Officer has overall responsibility for the way that Silvercrest collects and handles personal data. The Data Protection Officer can be contacted at the address above.

Who's responsible for your data?

We refer to 'Silvercrest' in this statement. This means Silvercrest UK plc, and the companies owned by Silvercrest UK plc who provide energy and related products and services. Silvercrest UK plc is part of the Silvercrest group, one of the world's largest power and gas companies. Silvercrest is the 'Data Controller' for your personal data. This means we have legal responsibility for how we collect and handle your data.

Who does this statement apply to?

Customers and prospective customers Individuals, sole traders, partnerships and companies (to the extent that the relevant company provides us with any personal data - for example employee names and e mail addresses) People we wish to promote products and services to People who contact us on social media People who visit our website.

Can't find the answer? We are here to help you.

Send us an email!